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Turning Point - Complex Needs Service

About this service

The service provides outreach support to individuals recovering from mental health difficulties and other associated complex needs including substance misuse and those with a learning disability and their carers and families in Hertfordshire.

We visit people in their own homes or at community locations across the county and working together, we design a support package with goals that evolve with people s changing needs and wishes. We offer high quality support that helps people take control, improve the quality of their lives and face the future with confidence.

Referral (how to access this service)

The service is open access, so any individual with a learning disability, mental health need or substance misuse problem is welcome to refer themselves, or their family, carers and representatives can do so on their behalf.

Referrals can also be made by any agency operating in the area. Carers can also self refer to the service if they would like direct support themselves.

Catchment (areas they serve)

Our service is for adults of working age who are identified as having complex needs, their carers and families living in the Hertford, Cheshunt and Ware areas of east Hertfordshire.


90 Peartree Lane, Welwyn Garden City, Hertfordshire, AL7 3UL
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Opening times

Monday to Friday 9am - 5pm

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