Talk to Frank - Honest information about drugs

Parents In Need Of Support

About this service

PINS offer a free and confidential service to parents and arers whose family members are involved or at risk of drug or alcohol misuse.


  • One to One Practical & Emotional Support
  • Home Visits
  • Information & Advice
  • Self Help Groups
  • 24 hour Telephone Answer Service
  • Signposting
  • Counselling
  • Advocacy & Mentoring
  • Parenting skills Courses
  • Drug Awareness Training
  • Holistic Therapies
  • Full Confidential Services

Referral (how to access this service)

We can be contacted directly or by referral from another agency.

Catchment (areas they serve)



Greenbank, Stranton, Hartlepool, County Durham, TS24 7QT
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External link

Opening times

Drop in facility daily from 10.00am to 4.00pm. 24 Hour answer phone service.

Get in touch

Concerned about...

Help and advice

What to do in an emergency

If you or someone else needs urgent help after taking drugs or drinking, call 999 for an ambulance. Tell the crew everything you know. It could save their life.

What else to do in an emergency