Talk to Frank - Honest information about drugs

Advocacy Service for Drug and Alcohol Users

About this service

An independent service that aims to provide advocacy/support to people (aged over 18) who use, or would like to use, Bristol’s drug services and have issues/complaints about these services that they feel are not being listened to or acted on.

These are a few examples of the issues we may be able to help you get your voice heard about:

  • Getting treatment that suits you
  • Prescribing doses and medication
  • Daily pick up
  • Complaints about services
  • Dismissal from services

Referral (how to access this service)

Self referral by phone or in person at one of the drop-in sessions. Professional referral by phone or in writing.

Catchment (areas they serve)



The Care Forum, The Vassall Centre, Gill Avenue, Fishponds, Bristol, Gloucestershire, BS16 2QQ
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External link

Opening times

Monday to Friday 9am - 5pm. Drop in sessions held at BDP, CAAAD and Nilaari - contact service for details.

Get in touch

Concerned about...

Help and advice

What to do in an emergency

If you or someone else needs urgent help after taking drugs or drinking, call 999 for an ambulance. Tell the crew everything you know. It could save their life.

What else to do in an emergency