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Here you can say what you want, without having to say who you are. Whatever experiences you've had with drugs, it can help to get something off your chest. And you might end up helping someone else. Please read FRANK's disclaimer.

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Support near you

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This is a list of services in your local area, along with some national agencies you can contact no matter where you live. Some of the services listed below may not be available to everyone. They might be specific to a certain age group, or require a referral from GP or health professional.


We recommend you ring ahead first, to see if it's the most suitable choice.

Thrift House
Wellington Place
East Sussex
Hastings TN34 1NY
Phone: 0300 303 8160
Fax: 01424 452 597

Offers a free, open-access information and advice service to those affected by substance use. This includes:

• Referral to structured treatment
• Needle exchange
• 1 to 1 Counselling

83-93 Stonebridge Lane
Croxteth
Merseyside
Liverpool L11 4SJ
Phone: 0151 546 1141

Welcome to the North Liverpool Addaction Recovery Centre. Whether it’s your own or somebody else’s drug or alcohol use that you’re worried about, our team of dedicated professionals will be able to support you to start to move forward in your life. We work with individuals from the age of 18 and over. We have a dedicated workforce that is focused on supporting every person we come into contact with - whether that's in the project or in the wider community. We work closely with partnership agencies in Liverpool to provide a service that is quality-driven and provides a support package that will inspire and motivate an individual in every aspect of their life.

1 Prime Parkway
Prime Enterprise Park
Derbyshire
Derby DE1 3QB
Phone: 01332 365 318
Fax: 01332 292 230

Surescreen Diagnostics offers individuals and organisations advice and help on drugs awareness issues including policies, procedures and best practices on drug testing via urine, saliva and hair.

14 Jenner Road
Surrey
Guildford GU1 3PL
Phone: 01483 590 150
Fax: 01483 590 160

Catalyst is a not for profit organisation which offers adult drug and alcohol users across Surrey access to support, reducing the harm to themselves, their families and communities.

Counselling for those struggling with substance use issues is provided through the Reach Out and is available for friends and family as well. Through The Welcome Project in Guildford, Waverley, Surrey Heath, Farnham, Woking, Spelthorne & Runnymede, they offer support, guidance and activities to increase wellbeing for people affected by a range of mental and emotional health issues, from stress, anxiety and depression to diagnosed conditions.

There are peer groups, one to one support and a range of activities available to provide support. All services are free and Catalyst are friendly and welcoming – believing in the ability to change.

c/o VASWS
39 Castle Street
Surrey
Guildford GU1 3UQ
Phone: 0808 802 5000

Surrey Drug and Alcohol Care is a 24 hour manned confidential help line giving support and information to drug and alcohol users, their families and friends. Can refer callers into treatment services.

Remember the people at these organisations are professionally trained and must keep everything you say confidential.


If you're having trouble finding the right type of help, you can always call FRANK on 0300 123 6600 and we can talk through your options.

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