FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK.
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Email
0800 77 66 00
If you want to talk, you can call FRANK free,
24 hours a day, 365 days a year.
GOOD TO KNOW
For people with hearing impairments, you can textphone FRANK on 0800 917 8765.
If you call when your friends are around we may ask you to call back when you're on your own.
Calls from landlines are free and won’t show up on a phone bill.
Calls from a mobile phone vary in cost depending on what network you’re on. The call may show up on the bill.
You can talk to FRANK in 120 languages – just call the same number and an interpreter will be there if you want.
Live Chat
Have a friendly, confidential chat online from 2pm - 6pm (UK) on any day of the week
FRANK is not online right now. Please come back between 2pm - 6pm (UK) on any day of the week.
Good to know
Live chat is available between 2pm - 6pm (UK). It’s completely confidential – you don’t even have to use your real name.
If you have a query outside these hours, remember you can call, text, or email FRANK 24 hours a day, 7 days a week.
82111
Need a quick answer? Text a question and FRANK will text you back.
GOOD TO KNOW
The cost of sending a text to FRANK is the same as a standard text message - which will depend on your network tariff. There is no charge for receiving text messages from FRANK. Please don't send picture messages as FRANK can't view them.
Remember you can always call or email FRANK anytime if you need more information and advice about drugs.
The information you give to FRANK will only be used for internal training and improving the service. It will not be passed to other organisations or third parties that are not directly connected with FRANK and you will not receive more communication from FRANK unless you have asked for it.
Whatever you want to know, FRANK will tell you, no questions asked.
Good to know
The reply will come from frank@talktofrank.com and the subject line won't have your question in it.
FRANK will only ever reply to you. You'll never receive an email you didn't ask for.
If you're worried about someone reading your messages, you can always set up a special email account with something like Gmail or Yahoo.