5th December 2013: If you’re trying to get in touch, FRANK may be slower than usual in responding.

There a few problems at FRANK HQ so you may experience delays if you send a SMS, email or get in contact using Live Chat. If you call you might find you hear a recorded message rather than get through to an advisor.

FRANK hopes to be back to normal soon so please try again. In the meantime, you may find answers to your questions in the following places on the website:

FRANK would like to say sorry if you do try and get in touch and have problems.

FRANK News Published: 5th December 2013