8th May 2014: The website had a few problems in the last 24 hours...but don't worry FRANK is fixed and back to offer you expert information and advice.

The eagle-eyed amongst you may have noticed that you were unable to get on to the FRANK website in the last 24 hours. It was due to a technical problem which has now been sorted. We’re sorry if you were trying to find out information but found FRANK was missing in action.

Expert advice
Now FRANK is back you can see all sorts of things on the website: 

Many ways to contact FRANK
There are lots of ways that you can get in touch with FRANK. You can talk to an advisor online using our Live Chat service or speak directly to an advisor on 0800 123 6600. You might find it easier to send a SMS to 82111 or send an email with your question or situation.

FRANK News Published: 8th May 2014